F&G Digitalspezialist GmbH
represented by Dr. Hans-Hermann Graen (CEO)
Sutthauser Str. 76
49080 Osnabrück
Germany

phone:      +49 541 2028170
fax:            +49 541 20281722
mail:           service@digitalspezialist.de
VAT-IdNr.:  DE 254004887
HRB B200934 - Amtsgericht Osnabrück, Germany

 

The European Online Dispute Resolution (ODR) platform is provided by the European Commission to make online shopping safer and fairer through access to quality dispute resolution tools.

If you are in the EU, Norway, Iceland or Liechtenstein you can use it to find the best solution for your consumer problem, to discuss a solution directly with a trader concerning your problem or to agree on a dispute resolution body to handle your case.

The ODR platform is not connected to any trader. You can use the ODR platform in all EU languages, Icelandic and Norwegian. The platform can be easily reached by using the following link https://ec.europa.eu/consumers/odr/ . We are not forced and not willing to participate the ODR process.