Right of Withdrawal for Services

11.2. Information on the Right of Withdrawal for Services

You have the right to cancel this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day when the contract was concluded.

To exercise your right of withdrawal, you must notify us (F&G Digitalspezialist GmbH, Sutthauser Str. 76, 49080 Osnabrück, Germany, service@digitalspezialist.de, phone: +49 541 2028170, fax: +49 541 20281722) of your decision to withdraw from this contract by making a clear declaration to this effect (e.g. by posting a letter or sending a fax or email). You may, but need not, use the attached withdrawal form template to do so.

In order to observe the withdrawal period, it suffices to send the notification of your exercise of the right of withdrawal before expiry of the withdrawal period.

 

Consequences of Withdrawal

If you withdraw from this contract, we will repay to you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you chose a different type of delivery to the cheaper, standard delivery we offer) immediately and at the latest within 14 days of the day on which we received the notification of your withdrawal from this contract. We will use the same means of payment for making this repayment that you used for the original transaction, unless otherwise explicitly agreed with you; we will under no circumstances charge you a fee for this repayment.

If you requested the services to start during the withdrawal period, you shall pay us an reasonable amount that is in proportion to the extent of the service already provided up to the point when you notified us that you would exercise your right of withdrawal from this contract in comparison with the total extent of the services provided for in the contract.

The right of withdrawal shall expire prematurely if we have provided the service in full and only started to provide the service after you gave your express consent to this and at the same time confirmed that you were aware that you would lose your right of withdrawal if we fulfilled the contract in full.

 

Withdrawal form template

(If you wish to withdraw from the contract, please complete this form and return it to us.)

– To F&G Digitalspezialist GmbH, Sutthauser Str. 76, 49080 Osnabrück, Germany, service@digitalspezialist.de, fax: +49 541 20281722

– I/We (*) hereby withdraw from the contract concluded with me/us (*) for the purchase of the following items (*) / performance of the following service (*)

– Ordered on (*) / received on (*)

– Consumer’s/Consumers’ name

– Consumer’s/Consumers’ address

– Consumer’s/Consumers’ signature (only in the case of notification on paper)

– Date

(*) delete as appropriate.



 

Status: 01.11.2021